earnphp2 Privacy Policy

earnphp2 ("earnphp2," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use our online gaming platform. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the earnphp2 website and services.

This Policy is prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. It also reflects our obligations under PAGCOR's data governance framework for licensed online gaming operators.

This Policy applies to all personal data we process about you, whether you are a registered player, a visitor browsing our website, or a person who contacts our support team. It covers data collected through our website, mobile platform, live chat, email, and any other channel through which you interact with earnphp2.

For the purposes of the Data Privacy Act of 2012 and this Policy, earnphp2 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes about you. This means earnphp2 determines the purposes and means of processing your personal data.

Where earnphp2 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and customer support platforms — those providers act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with earnphp2's instructions and this Policy.

If you have any questions about how earnphp2 processes your personal data, or if you wish to exercise any of your data rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

earnphp2 collects the following categories of personal data about you, depending on how you interact with our platform:

earnphp2 collects your personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or updating your account profile.
• Automated technologies: Technical and usage data collected automatically when you visit our website or use our platform, including through cookies, web beacons, and server logs. See Section 9 for more details on our cookie practices.
• Third-party sources: Identity and fraud-check data received from identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), and fraud prevention services, where you have authorized those providers to share your data with us.
• Regulatory sources: Data received from PAGCOR or other competent Philippine authorities in connection with our regulatory obligations, including self-exclusion registers and anti-money laundering checks.

earnphp2 processes your personal data only where we have a lawful basis to do so under the Data Privacy Act of 2012. The following table sets out the purposes for which we process your data and the corresponding legal basis:

Where we rely on your consent as the legal basis for processing (such as for marketing communications), you have the right to withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team.

earnphp2 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum data necessary to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and security frameworks.
• Identity Verification Providers: Third-party KYC (Know Your Customer) and age verification services receive identity documents and personal details to verify your eligibility to play on earnphp2.
• Fraud Prevention Services: We share technical and transaction data with fraud detection providers to protect the platform and all players from fraudulent activity.
• Regulatory Authorities: PAGCOR and other competent Philippine government agencies may receive data as required by law, including for AML reporting, responsible gaming compliance, and licensing obligations.
• Customer Support Platforms: Our live chat and ticketing system providers process communications data on our behalf to enable us to respond to your support queries.
• Legal and Law Enforcement: We may disclose your data to courts, law enforcement agencies, or other authorities where required by a valid legal order or where we believe disclosure is necessary to protect the rights, property, or safety of earnphp2, our players, or the public.

All third-party service providers who process personal data on behalf of earnphp2 are required to enter into data processing agreements that obligate them to protect your data in accordance with the Data Privacy Act of 2012 and this Policy.

earnphp2 retains your personal data for as long as is necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required for AML compliance and regulatory record-keeping.
• Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, in accordance with Philippine AML regulations.
• KYC and Verification Documents: Retained for a minimum of five (5) years after account closure or the completion of the relevant verification process.
• Communications Data: Live chat transcripts and email correspondence are retained for up to two (2) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and Usage Data: Retained for up to twelve (12) months from collection, after which it is anonymized or deleted.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year after you withdraw consent, to demonstrate compliance.

When your personal data is no longer required, earnphp2 will securely delete or anonymize it in a manner that prevents reconstruction or identification.

earnphp2 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the earnphp2 platform is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal data is stored on secure servers with restricted access controls. Access to personal data is limited to authorized earnphp2 personnel who require it to perform their job functions.
• Password Security: Account passwords are stored using one-way cryptographic hashing. earnphp2 staff cannot view your password in plain text.
• Two-Factor Authentication (2FA): earnphp2 offers optional 2FA for player accounts to provide an additional layer of login security.
• Regular Security Audits: Our platform undergoes regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Staff Training: All earnphp2 staff who handle personal data receive regular data privacy and security training.

earnphp2 uses cookies and similar tracking technologies to enhance your experience on our platform, analyze site performance, and support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit our website.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the operation of the earnphp2 platform. These cookies enable core functions such as account login, session management, and security. They cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Help us understand how players use our platform by collecting anonymized usage data, such as pages visited, time spent on site, and error messages encountered.
• Functional Cookies: Remember your preferences and settings, such as your preferred language, display options, and whether you have acknowledged certain notices on the earnphp2 platform.
• Security Cookies: Used to detect and prevent fraudulent activity, protect against unauthorized access, and support our responsible gaming monitoring systems.

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect your ability to log in and use certain features of the earnphp2 platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights in relation to your personal data held by earnphp2:

• Right to be Informed: You have the right to be informed about how earnphp2 collects, uses, and processes your personal data. This Privacy Policy fulfills that obligation.
• Right to Access: You may request a copy of the personal data earnphp2 holds about you, along with information about how it is being processed. We will respond to verified access requests within thirty (30) days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details directly through your earnphp2 account settings, or contact our support team for assistance.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that we may be required to retain certain data for regulatory and legal compliance purposes even after an erasure request.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your account notification settings or by contacting our support team.
• Right to Data Portability: Where technically feasible and legally permissible, you may request that earnphp2 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe earnphp2 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer via live chat or email at the details provided in Section 15. We may require you to verify your identity before processing your request to protect against unauthorized access to your data.

earnphp2 is strictly an adult gaming platform. In accordance with Philippine law and PAGCOR regulations, access to our platform is restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, all players are required to provide proof of age and identity. earnphp2 uses third-party identity verification services to confirm that players meet the minimum age requirement before their accounts are fully activated and before any withdrawals are processed.

• If earnphp2 discovers that a player has provided false information about their age and is under 21, the account will be immediately suspended and all funds will be handled in accordance with PAGCOR's guidelines for underage gambling incidents.
• Any personal data collected from an individual subsequently found to be under 21 will be deleted as soon as reasonably practicable, except where retention is required for regulatory reporting purposes.
• Parents and guardians who believe a minor may have registered on the earnphp2 platform should contact our support team immediately via live chat or email.

earnphp2 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including identity verification providers, fraud prevention services, and customer support platform providers — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, earnphp2 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses that require the recipient to protect your data to the same standard as required under Philippine law.
• Transfers to countries or organizations that the National Privacy Commission has recognized as providing an adequate level of data protection.
• Other legally recognized transfer mechanisms as permitted under the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

By using the earnphp2 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

The earnphp2 platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you will be subject to their own privacy policies and terms of use, which are separate from and independent of this Policy.

earnphp2 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party providers you interact with in connection with your use of the earnphp2 platform.

earnphp2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the platform at least seven (7) days before the changes take effect, where reasonably practicable.

The effective date at the top of this Policy will always reflect the date of the most recent update. We encourage you to review this Policy periodically to stay informed of how earnphp2 protects your personal data.

• Minor changes — such as typographical corrections or clarifications that do not materially alter the substance of the Policy — may take effect immediately without prior notice.
• Continued use of the earnphp2 platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
• If you do not agree to the revised Policy, you must stop using the platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way earnphp2 processes your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing earnphp2's compliance with the Data Privacy Act of 2012 and this Policy.

• Live Chat: Available directly on the earnphp2 platform — the fastest way to reach our support and DPO team.
• Email: [email protected]
• Response Time: Live chat responses are typically within 2 minutes. Email responses within 24 hours. Formal data rights requests are acknowledged within 5 business days.

If you are not satisfied with earnphp2's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

Our support team is fluent in both English and Filipino and is available 24 hours a day, 7 days a week, including Philippine public holidays, to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all across the Philippines.